Privacy Policy

At ReputeX, we respect your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website and to our Google Business Profile management, review automation, and local SEO services. By using them, you agree to the practices described here.

What We Collect

Contact and business details you give us, account access you grant, website usage data and cookies, and your customers' details (name, phone or email, review status, feedback) when you use our review tools.

How We Use It

To deliver our services, send review requests and reminders within your business hours, draft replies and posts, respond to enquiries, and keep our systems secure. For your customers' data, we act on your instructions.

Who We Share It With

We do not sell personal information. We share it only with providers that help us deliver the services (such as Google, Meta, WhatsApp, Twilio, AI tools, and hosting), and with authorities when the law requires. Reviews and posts you publish are public.

Opt-Out

Customers can stop SMS and WhatsApp messages at any time by replying STOP. You can unsubscribe from our emails using the link in any email.

Retention and Security

We keep information only as long as needed and protect it with reasonable safeguards, though no system is completely secure.

Your Rights

You can ask us to access, correct, or delete your information at any time. Our services are for businesses, not children under 18. We may update this policy by posting changes here.